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Terms and Conditions

Last updated: July 3, 2025

Please read these terms and conditions carefully before using Our Service.


Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Griggs Imperial LLC (DBA Chloe's of Middleburg), P.O. Box 522, Middleburg, VA 20118, United States.
  • Country refers to: Virginia, United States.
  • Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Promotions refer to contests, sweepstakes or other promotions offered through the Service.
  • Service refers to the Website.
  • Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
  • Website refers to Chloe's of Middleburg, accessible at https://www.chloesofmiddleburg.com.
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgement

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms set out the rights and obligations of all users regarding the use of the Service. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and our Privacy Policy. By accessing or using the Service, You agree to be bound by these Terms. If You disagree with any part of these Terms, You may not access the Service.

Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.


Placing Orders for Goods

By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.

Your Information

When placing an Order, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, email, phone number, credit card details, billing address, and shipping information. You represent and warrant that:
(i) You have the legal right to use any payment method in connection with any Order; and
(ii) the information You supply is true, correct, and complete.
By submitting such information, You grant us the right to provide it to third-party payment processors for the purpose of facilitating Your Order.


Order Cancellation

We reserve the right to refuse or cancel Your Order at any time for reasons including but not limited to:

  • Goods availability
  • Errors in the description or prices for Goods
  • Errors in Your Order
  • Suspected fraud or unauthorized or illegal transactions.

Your Order Cancellation Rights

Any Goods You purchase can only be returned in accordance with these Terms and our Returns Policy. Our Returns Policy forms part of these Terms and is available on our Website. Your right to cancel an Order applies only to Goods returned in the same condition as received, with all original instructions, documents, and packaging. Goods damaged, used beyond opening the original packaging, or not in original condition will not be refunded.

We will reimburse You within 14 days of receiving returned Goods, using the same payment method You used for the Order, with no additional fees.

You will not have the right to cancel an Order for:

  • Goods made to Your specifications or clearly personalized
  • Goods that deteriorate rapidly or whose expiry date has passed
  • Goods not suitable for return for health protection or hygiene reasons unsealed after delivery
  • Goods inseparably mixed with other items after delivery
  • Digital content not supplied on a tangible medium if performance has begun with Your prior express consent and You have acknowledged losing your right of cancellation.

Availability, Errors, and Inaccuracies

We regularly update our offerings, but the Goods on our Service may be mispriced, inaccurately described, or unavailable, and we may experience delays updating information. We do not guarantee the accuracy or completeness of information including prices, images, specifications, availability, or services. We reserve the right to change or update information and correct errors without prior notice.


Prices Policy

The Company reserves the right to revise prices at any time before accepting an Order. If prices change after acceptance due to factors beyond our control (e.g., government actions, customs variations, increased shipping costs, exchange rate fluctuations), You will be notified and may cancel Your Order.


Payments

All Goods purchased require a one-time payment through methods we offer, such as Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay, or other supported methods. Payment cards are subject to validation and authorization by Your card issuer; if authorization is not received, We are not liable for delay or non-delivery of Your Order.


Promotions

Any Promotions available through the Service may be governed by separate rules. If You participate, please review the applicable Promotion rules and our Privacy Policy. If Promotion rules conflict with these Terms, the Promotion rules shall apply.


User Accounts

You must provide accurate, complete, and current information when creating an account. Failure to do so constitutes a breach of these Terms and may result in immediate termination of Your account. You are responsible for safeguarding Your password and agree not to disclose it to any third party. Notify us immediately upon any unauthorized use or security breach. You may not use a username that infringes others’ rights or is offensive, vulgar, or obscene.


Intellectual Property

The Service and its original content (excluding content provided by You or others), features, and functionality are and will remain the exclusive property of the Company and its licensors, protected by U.S. and international copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our prior written consent.


Your Feedback to Us

You assign all rights, title, and interest in Feedback You provide. If an assignment is ineffective, You grant the Company a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right to use, reproduce, disclose, sub-license, distribute, modify, and exploit such Feedback without restriction.


Links to Other Websites

Our Service may contain links to third-party websites not owned or controlled by the Company. We assume no responsibility for their content, privacy policies, or practices. You acknowledge and agree that We are not liable for any damage or loss caused or alleged to be caused by Your use of or reliance on such sites or services. We strongly advise You to read the terms and privacy policies of any third-party sites You visit.


Termination

We may terminate or suspend Your account immediately, without prior notice or liability, for any reason including if You breach these Terms. Upon termination, Your right to use the Service will cease immediately. To terminate Your account voluntarily, discontinue use of the Service.


Limitation of Liability

To the maximum extent permitted by law, the Company’s total liability under these Terms shall not exceed the greater of 100 USD or the amount paid by You through the Service. In no event shall the Company or its suppliers be liable for indirect, incidental, special, or consequential damages, including loss of profits, data, or privacy, even if advised of the possibility of such damages. Some jurisdictions do not allow limitations of liability for incidental or consequential damages, so some limitations may not apply to You.


"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided "AS IS" and "AS AVAILABLE" with all faults and defects. To the maximum extent permitted by law, the Company disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, title, non-infringement, and warranties arising from dealing or usage of trade. We do not warrant the Service will meet Your requirements, operate uninterrupted, be error-free, or that defects will be corrected. Some jurisdictions do not allow certain warranty exclusions, so they may not apply fully to You.


Governing Law

These Terms shall be governed by the laws of the Commonwealth of Virginia, United States, excluding conflict of laws rules. Your use of the Service may also be subject to local, state, national, or international laws.


Dispute Resolution

If You have any concerns or disputes regarding the Service, You agree to first try to resolve them informally by contacting Us at chloesofmiddleburg@gmail.com. Any unresolved disputes will be submitted to binding arbitration in Virginia unless otherwise agreed in writing.


For European Union (EU) Users

If You are an EU consumer, You benefit from any mandatory provisions of the law of the country in which You reside.


United States Legal Compliance

You represent and warrant that:
(i) You are not located in a country subject to a U.S. government embargo or designated as a “terrorist-supporting” country; and
(ii) You are not on any U.S. government list of prohibited or restricted parties.
You also agree to comply with all applicable U.S. export and sanctions laws, including those administered by OFAC and BIS.


Severability and Waiver

Severability

If any provision of these Terms is held unenforceable or invalid, it will be modified and interpreted to fulfill its purpose to the greatest extent permitted by law, and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance later, nor shall a waiver of any breach constitute a waiver of any subsequent breach.


Translation Interpretation

If these Terms are provided in languages other than English, the original English version shall prevail in case of any conflict or dispute.


Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If revisions are material, We will make reasonable efforts to provide at least 30 days’ notice prior to new terms taking effect. What constitutes a material change will be determined at Our sole discretion. By continuing to access or use Our Service after changes become effective, You agree to be bound by the revised Terms. If You do not agree, please stop using the Website and Service.


Accessibility

We are committed to making our Website accessible to everyone. If You have difficulty accessing any content, please contact us at chloesofmiddleburg@gmail.com so we can assist You.


Contact Us

If you have any questions about these Terms and Conditions, you can contact us:

  • By email: chloesofmiddleburg@gmail.com
  • By mail: P.O. Box 522, Middleburg, VA 20118, United States
  • By phone: 540-326-8936
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